Refund policy
Shipping
- FREE shipping on orders over $300. 🎉
- Orders are processed and shipped out within 3-5 business days.
Returns Made Simple
We want you to love your order! If something isn’t quite right, here’s how returns work:
- Returns are accepted on unworn, unwashed items within 14 days of receiving your order.
- Seasonal/holiday items are final sale within 14 days of the holiday.
- Custom-made and sale items are also final sale—thank you for understanding!
How to Start a Return:
Shoot us an email at support@limeberrydesigns.com to request a return. Once approved, you’ll be responsible for return shipping. Heads up: Items sent back without approval won’t be accepted, so let’s chat first to get everything squared away!
Damages or Issues
Oh no! If your order arrives damaged, defective, or not quite what you ordered, please inspect it right away. Snap us a note at support@limeberrydesigns.com within 3 days of delivery, and we’ll work our magic to make it right.
Refunds
Once we receive and inspect your return, we’ll let you know if it’s approved. If all’s good, your refund will be issued to your original payment method. Just a heads-up: It might take a few days for your bank or credit card to process the refund—thank you for your patience!
If you have questions, we’re here to help. Drop us a line anytime at support@limeberrydesigns.com.